1. Introduction
Nordex Education ("we", "us", "our") provides study abroad consulting, admission guidance, visa processing, and scholarship support. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, contact us, or engage our services.
2. Information We Collect
Information you provide
- Full name, email address, phone number, and country of residence.
- Academic background, test scores, transcripts, and supporting documents.
- Passport details, financial documents, and other materials required for visa applications.
- Messages you send through our contact forms or booking flow.
Information collected automatically
- Device, browser, and operating system information.
- IP address, approximate location, and referring URLs.
- Pages viewed and interactions with our website.
3. How We Use Your Information
- To assess eligibility and shortlist universities, courses, and scholarships.
- To prepare and submit admission and visa applications on your behalf.
- To respond to your enquiries and schedule consultations.
- To send important service updates, deadlines, and intake notifications.
- To improve our website, services, and student experience.
- To comply with legal, regulatory, and audit requirements.
4. Sharing of Information
We share your information only as required to deliver our services. This may include universities, embassies and consulates, scholarship bodies, accommodation partners, payment processors, and trusted technology providers. We do not sell your personal data.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and to comply with legal obligations. You may request deletion of your data at any time, subject to records we are required to keep.
7. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where applicable.
- Withdraw consent for marketing communications at any time.
8. Cookies
Our website uses cookies and similar technologies to remember preferences and improve your experience. You can disable cookies in your browser settings, though some features may not work as expected.
9. Contact Us
For privacy-related questions or requests, contact us at nordexeducation@gmail.com or call +880 1766-090410.